Win more practices
Lead with a workflow conversation around balances, payment requests, secure checkout, and staff follow-up—not only pricing.
Why this matters to an ISO
Sell more than rates to practice-based merchants.
Tebra already sits inside the merchant’s daily workflow. PayLync gives your organization a payments value-add that can complement that environment instead of forcing a rip-and-replace conversation.
Protect payment volume
Where the supported workflow fits, keep more eligible payment activity closer to the processing relationship you already manage.
Differentiate your agents
Give sales teams a software story they can use with Tebra merchants and similar prospects.
Add software economics
Create a path to partner software revenue alongside your existing processing economics, subject to your PayLync agreement.
Partner architecture
Your merchant. Their software. Your payment relationship.
PayLync sits between the supported practice billing workflow and the enabled payment setup, giving the merchant a clearer path to payment while helping the ISO stay relevant in the operating workflow.
Tebra
The practice keeps using its existing business and billing workflow.
Approved practice billing contextAppointments / balancesAuthorized business records
PayLync
Turn supported merchant context into a connected payment experience.
Balance and payment requestsSecure checkoutPayment status visibility
Your processing setup
Gateway pricing, settlement, support ownership, and enabled payment methods stay aligned to the approved merchant setup.
Gateway ratesMerchant onboardingPortfolio support
*Exact Tebra records, permissions, data flow, payment methods, and update behavior depend on the supported connector and merchant configuration approved during onboarding.
Give your agents a better pitch
Turn the integration into a repeatable ISO sales motion.
Help agents uncover a workflow problem first, then position PayLync around the way the merchant already operates.
Start with the merchant workflow.
Identify whether the prospect uses Tebra and where payment collection creates friction—during balance follow-up, remote requests, checkout, or staff reconciliation.
Agent opener: “How are you collecting balances today when a Tebra account is ready for payment—does staff have to jump between systems?”
Sell the connection, not another app.
Explain that PayLync is designed to complement the supported Tebra workflow and the merchant’s enabled payment setup.
Agent pitch: “You can keep Tebra. PayLync adds the supported payment step around the workflow your team already uses.”
Demo one representative transaction.
Use an actual merchant scenario to show the payment request, customer experience, transaction result, exceptions, and staff follow-up.
Demo focus: “Supported billing context → payment request → customer pays → transaction result → staff follow-up.”
Repeat across similar merchants.
Once the workflow is validated, turn it into a repeatable playbook for additional eligible Tebra merchants in your portfolio.
Portfolio motion: “Segment Tebra merchants → qualify workflow → demo → onboard → measure adoption.”
Merchant deployment
From qualified lead to live payment workflow.
Keep implementation disciplined so your sales promise matches the merchant’s supported configuration.
Qualify the merchant
Confirm Tebra usage, the payment problem, users or locations, and the business records needed for the intended workflow.
Review the setup
Review the Tebra records, permissions, locations, and users needed for the supported payment workflow.
Configure & test
Connect the merchant account, enable the approved payment methods, and run a representative transaction from start to finish.
Launch & expand
Document who handles payment follow-up, refunds, exceptions, reconciliation, and future account changes.
✓Approved practice billing context✓Balance and payment requests✓Secure checkout✓Authorized staff access✓Payment status visibility✓Practice merchant retention
A practical payment solution for ISOs serving Tebra merchants
Plan the connection before launch
Your PayLync payment setupPayment methodsEnabled for you by account
Processing pricingYour gateway rates
Review your payment options →
Tebra connection reviewSoftware accessYour active plan
Integration scopeConfirmed at setup
We review the complete workflow with you instead of publishing a one-size-fits-all rate claim.
01Payment methods02Gateway pricing03Settlement timing
04Connector access05Record updates06Support ownership
Portfolio economics
Make software part of your merchant retention strategy.
For qualified partners, PayLync can create software economics alongside payment residuals. Your actual buy rate, retail price, processing terms, and eligibility depend on your partner agreement.
Illustrative portfolio100 merchants
Illustrative software margin$20per merchant / month
Illustrative monthly software revenue$2,000before processing residuals
Illustrative example only. Not a published PayLync offer. Actual partner economics vary by agreement, merchant setup, product eligibility, and processing relationship.
See a PayLync workflow
Walk through a typical payment request and discuss how it would fit your Tebra setup.
Help Tebra merchants get more from your payment offering
Let the merchant continue using Tebra while PayLync handles the supported customer payment step.
Connect eligible patient or client accounts, appointments, balances, invoices, or other approved business billing records to PayLync so more payment activity can stay within the processing relationship you manage.
Reuse approved Tebra business and billing context in PayLync so staff can spend less time recreating payment references.
Position PayLync as an additional solution for similar merchants using Tebra, subject to connector and account eligibility.
How to bring PayLync to merchants using Tebra
Connected payment journey
Start the handoff
Identify a merchant using Tebra, confirm the supported patient or client accounts, appointments, balances, invoices, or other approved business billing records and payment use case, then match the merchant to the appropriate PayLync setup.
Review the outcome
After configuration, run a representative practice payment from Tebra through PayLync, confirm the customer experience and transaction result, and document the merchant's ongoing support and reconciliation process.
Workflow touchpoints
✓Approved practice billing context
✓Balance and payment requests
✓Secure checkout
✓Authorized staff access
✓Payment status visibility
✓Practice merchant retention
Before you bring a merchant live
Use a checklist your onboarding team can actually follow.
These are the core items an ISO should validate before making the supported Tebra payment workflow live.
Active Tebra merchant
Merchant has access to the business records required for the intended workflow.
PayLync merchant account
Intended gateway and supported payment methods are enabled.
Authorized merchant user
A merchant contact can approve the supported connection and testing.
ISO onboarding owner
Your team knows who coordinates setup, test transaction, and launch support.
Test transaction completed
Validate the customer experience, transaction result, exceptions, and follow-up.
Support ownership documented
Define who handles refunds, payment questions, reconciliation, and future changes.
ISO Questions
What your sales and onboarding teams will want to know.
It gives your organization another way to solve a payment workflow need inside software the merchant already uses. Where the connector and account setup support it, this can strengthen the merchant relationship and create additional processing opportunities without requiring the merchant to replace Tebra.
No. The goal is to complement the supported Tebra workflow with PayLync payments. The merchant continues using its existing software while PayLync handles the approved payment step.
PayLync supports partner-led configurations, but the exact gateway, pricing, settlement, and commercial terms depend on the merchant account and your PayLync partner agreement. Review those items before launch rather than assuming a one-size-fits-all configuration.
The PayLync payment workflow should be limited to the approved business and billing context required by the supported connection. Exact records and permissions depend on the connector and merchant configuration; potential supported context may include patient or client accounts, appointments, balances, invoices, or other approved business billing records. Confirm scope during onboarding.
The merchant can use the card, ACH, or other payment methods enabled for its PayLync merchant and gateway configuration. Availability depends on the account and processing setup.
Build your Tebra merchant playbook
Give practice-based merchants another reason to stay with your ISO.
Walk through a representative Tebra merchant workflow with PayLync, validate the supported payment experience, and turn it into a repeatable sales motion for your portfolio.